Demo Mondays #43 – sellerboard – Most Accurate Amazon Profit Dashboard

sellerboard is a profit analytics and management accounting software for Amazon sellers. It’s our job to make sure you know your true numbers in real time. sellerboard takes all expenses into account, such as returns (including cost of damaged returns), storage fees, long-term storage fees, inbound shipping and about 70 other “hidden” Amazon fees and let’s you drill down into every product, variation, fee and any period of time. On top of this, sellerboard features an inventory manager with automated restock alerts, an email campaign tool for review generation and the “Money Back” reports which you can use to request reimbursements from Amazon for lost and damaged products. All that starting at 19$ a month.

Special offer:

Use coupon code DEMOMONDAYS and get 2 months free trial for sellerboard using this link: https://demomondays.com/sellerboard

sellerboard is presented by Co-Founder Vladi Gordon.

List of features covered in this video:

00:29 What problems does sellerboard solve for Amazon sellers?
01:43 What kind of users is sellerboard targeting?
02:52 Marketplaces covered by sellerboard
04:50 Dashboard Overview
10:42 How are returns influencing your profit
15:32 Adding an Expense
16:24 Importance of ROI
18:53 Report showing the reasons of a refund
20:48 Overview of Grouping
26:28 How to enter the cost of goods
33:21 Money back overview
36:07 How to configure campaigns
37:47 Pricing overview
38:36 What’s the best way for people to get in touch with you?
39:39 What are the new features that sellerboard is planning to release to customers?
40:37 Offer: click here to get 2 months free trial


Transcript - Walk-through of sellerboard

[00:00] Augustas: Welcome back to another session of Demo Mondays. Demo Mondays is a video series where I invite different Amazon seller software and tool representatives and creators, and I ask them to present their products just like this on the screen. And today my guest is sellerboard.

[00:22] Augustas: And sellerboard is presented by the co-founder Vladi Gordon.

[00:26] Augustas: Hello, Vladi!

[00:28] Vladi: Hi Augustas, how are you?

[00:29] Augustas: All good, thanks. Please tell us what is sellerboard and what problems does it solve for Amazon sellers?

[00:37] Vladi: Sure. sellerboard is the world’s most precise profit analytics tool for Amazon sellers. That’s our mission and our vision. And we were very committed to making our tool the really the most precise profit tool, so basically as an Amazon seller, you need to track your numbers and understand your numbers and basically understand whether you’re making money per sold unit. Because there’s like cashflow which you kind of see on your bank account. But the cashflow doesn’t really tell you whether your business model works in real time because it sometimes invest large amounts of money into the products which kind of return only months after you invest the money. So you need a way, in addition to the cashflow, you need a way to track your day to day basically KPIs. So Day to day profit and that’s what sellerboard is about.

[01:43] Augustas: Perfect. And what kind of users are you targeting with your product, for what kind of Amazon sellers is it a good fit?

[01:47] Vladi: So basically what you need is you need a professional seller account because otherwise there is no access to the MWS API. So this is the type of account where you pay $39 per month as a seller. Most sellers do have this option anyway because if you’re selling like more than 80 units a month then I believe it’s a good option for you. And then I’ll use the tools of course. And the second thing which makes somebody a good fit is FBA. So if you are using FBA for private label or for online arbitrage, then you probably have known this that there’s a very complicated fee structure on Amazon site and this makes sellerboard basically a great fit. Of course, if you have multiple products or even many products, many brands, then this problem of tracking your profit is even bigger. But it kind of also makes sense even if you have just only one product.

[02:52] Augustas: All right, then what kind of marketplaces are you covering with your software?

[02:57] Vladi: So it’s the North America and the EU. In North America, they have what they call an integrated seller council. You need to basically connect one of the market places. Typically it’s Amazon.com and then you automatically get numbers for all three, Amazon CA and Amazon MX from Mexico. If you are selling in those marketplaces, of course. And the same situation also if you add one of your EU accounts or basically your main EU account, for example, UK or Germany, UK as of now is still in the EU. Then you automatically connect all five marketplaces in the EU.

[03:37] Augustas: All right. So I think we’re ready to see how sellerboard looks like from inside, what’s the user interface and what features do you offer?

[03:46] New Speaker: All right, so we’re here on the start screen in sellerboard.

[03:54] Vladi: And basically what you need to do when you register or when you sign up is that you need to authorize sellerboard to access your seller central. And I don’t show this process in this demo, but it’s basically very easy to just kind of click a special link, which brings it to Amazon. And then you must confirm that the third party application in this case, sellerboard were registered developer at Amazon so that we’re allowed to access your data and we can withdraw this access any time in your seller central, but once you’ve done that, seller board starts to load the data and typically it will load one year. So last year of sales, if you have a very large account, then we might limit it to 6 months, but normally it’s 1 year. And it takes a couple of hours.

[04:50] Vladi: And then you have this dashboard. So what do we see here? Basically this is an overview of your profit and loss in real time. And let’s see what we have. So on the top, we have the tiles, we call these things “tiles”, and you can see a quick overview of how you’re doing basically today. How was your day yesterday? How is this month’s going? And compare it to our forecast and also compare it to the last month. And regularly this set up is configurable. You can pick different sets of these tiles here or also configure any period of time. But this is what we show by default. And here we see, this is a euro demo account, it works just as well in the U.S of course, then you will see dollars here and if you’re in Mexico than even Mexican Pesos.

[05:50] Vladi: So today we see how many sales we made, how many items we sold, and how many orders we had on our total sales. That’s not so magical because you can also see this in the seller central. But then we show a couple of statistics like what’s the ad spend for today? What is like the estimated payouts. Basically how much profit or cash contribution did you generate today and you see here and your gross profit and net profit. Now I’ll explain the difference in a couple of minutes. And if you want to know more than you can click on more. And here basically we break down all the numbers for today into different positions. So you can see again how many units you sold and how many of those were sold through PPC and how many were organic.

[06:46] Vladi: And the advertising costs and things like refunds cost. I’m going to cover this in a couple of minutes as well, and Amazon fees. And if you open them and see exactly how much are you paid for the commission today and how much you paid for the FBA, basically for shipping a price, FBA fee. And today we didn’t have any other commissions or any other fees, but I’m going to show you that, we actually show a lot more than just these two. And then you’ve got your cost of goods here and you’ve got VAT if you are in Europe, and some other expenses in the Net profit. Let me show how this looks like when we have a little bit more data because today we only sold 37 units. Let’s go to the last month. And as you can see here, and by the way, this is a demo account.

[07:38] Vladi: This is demo data and all the products are not real. They’re mocked up. But we tried to make this demo as plausible as possible. So basically it does represent real numbers, they’re not completely made up. Okay. So let’s, let’s take a look at the last month. And by the way, if we click on this tile here, which I just did, or if we click on the tile today, then we can see the products on the bottom. So you see this table updated and we see exactly which products were sold in this period of time that we just activated. So today in this Demo, we’re selling boxes, we sold like 15 units of this box and 6 units of this box and so on. But let me, let me show you how this section looks like if we go to the last month.

[08:40] Vladi: So if you open it, you can see the total sales and you see the promo cost. So we had some promotions and you see the advertising costs and we show PPC and headline search ads here, although we didn’t have any headline search ads last month in this demo, and then we show things like giftwrap and shipping and refund costs and refund costs are very interesting. I’d like to explain them actually in a little bit more detail. It can actually open every item here and see how it’s calculated. So let’s talk about the refund costs a little bit and what do we mean by that. In this case it’s like €241 and basically this is how much refunds cost you, so last month, the fact that customers were returning their goods cost you €241 and if we look at our net profit here, it’s €884.

[09:38] Vladi: It’s a lot, so in this case, it’s roughly like 25% of the net profit. So the not neglect refunds, seriously this is the biggest hidden profit killer, that most Amazon sellers completely underestimate. So how do we come up with this number, basically we take the reimbursed amount of money that Amazon reimbursed to the customers and there are a couple of smaller positions here, which I’ll ignore for now. And then we add the commission because when you refund, when the customer sends the item back to Amazon, Amazon returns you the commission. And basically what we also do is we add the cost of goods if the goods that were returned are still sellable. Well, let me show this to you on a slide.

[10:42] Vladi: So I’m not going to go through all the details here, but I just want to show you how returns are influencing your profit. Basically when you sell something and when there is an order you get the money from the customer. And then we need to subtract a couple of things like the referral fee and the FBA fee and the cost of goods and the VAT if you’re in Europe. And then we’re left with the profit. And now we mentioned that happened like last month, maybe in January, as of now we’re in February and in February the customer decides they don’t want it, they want their money back, so what happens then is the moment they claim that they want to return this product, they get all the money back from Amazon, and the thing is, if this happens, if the return happens, like in the next month or even if it happens right in the same month, your amount of sold units per month is not like reduced, right?

[11:48] Vladi: So I mentioned I sold an item in January and got return in February, I will still see that they sold one item in the seller central in January. In most sellers just estimate their profit. But multiplying the number of units sold by and some average profit and they forget that some of those units actually got returned afterwards. And what you need to do is the moment the unit gets refunded, you kind of need to cancel out the profit that you already made. So what happens is that Amazon pays the money back to the customer and then they charge the seller by a thing called a refund fee and then they do reimburse you the referral fee for the sale. But what you end up losing is your profit. So your profit that you made previously, you need to subtract here.

[12:38] Vladi: It’s your loss now and then it’s the cost of goods, and these are two numbers in my example with cost of goods or without. So depending on whether your product is sellable or no one gets returned, you lose this money or no, and which you also lose of course is the FBA fee because it’s not reimbursed. So long story short, refunds cost you a lot of money and there are not many tools in the market. I wouldn’t say we are the only one which actually factor in the fact, whether your returned item is sellable or not. And that’s what you see here. Supply cost, you get a bonus if your returned items are sellable. If they’re not, then you don’t get this bonus, in this way we can be considering this and also all the other parts, we can really calculate the refund cost.

[13:34] Vladi: Super precisely. One more thing that you can dive in here is the Amazon fees for example. So I can see last month, I paid like seven more than €7,000 in Amazon fees. And if you open this, you can see exactly what those are. For example, the storage fee, this is also often neglected by by sellers because it’s not shown very prominently in the seller central. Everybody’s used to looking at their sales under, I think it’s called statistics. Statistics or something like this. So you know, in this screen you can see today’s sales. Everybody’s used to watching this number, but storage fees not shown there. But there are also some other things like for example, inbound transportation or warehouse damaged or reversal reimbursement. This is actually a reimbursement from Amazon and you can see here the number is positive.

[14:39] Vladi: This is because we got some money from Amazon. And some of these don’t have to be only fees. Sometimes you also have nice surprises like in this case. All right, one more thing that I’d like to show here are the expenses. We have a tab called expenses here and basically all the Amazon fees we import automatically, but you can also add things like software or if you have your own warehouse or a Prep Center and then you can add your warehouse or a techs guy or I don’t know, maybe some rent. So if you add those things under expenses here, then we’ll be basically factoring them in and showing them every month or every day, depending on how you entered them. Let me show you how this looks like.

[15:32] Vladi: Basically what you can do is that you can add an expense here and you can give it a date, for example, like the February 26th, and let’s say sale consultant or something like this or consulting. And then if you want, you can assign it to a certain SKU. Because if you do, basically it will show this expense by product and the dashboard and then you can select whether it’s a one time expense or a monthly. And if it’s a monthly expense, let’s say it’s like €250 a month, then we will automatically edit into every new month. So let’s go back to the dashboard now. So as I told you, I can click on all these tiles and then you get some details here on the bottom.

[16:24] Vladi: We can either view your products and for every product exactly you can see how many units you sold, how many refunds we had today, and what were the sales and what’s the gross profit that profit and what’s the margin and the ROI of this product. So you can for example, sort by ROI. I’ve done an interview with Kevin King recently on our youtube channel and he said he’s actually only watching the ROI’s. So it’s not like for him, ROI is actually more important than the profit margin. So If you sort by the ROI we see, we can have a product here with a huge ROI, but of course we only sold one unit because the statistics is applied for the date of today, so it’s not significant. We should take a look at the whole month and then check the ROI.

[17:16] Vladi: And what you also see here is for example, I will sort by units, if the unit is running out of stock. So we have a stock module and on the dashboard. You see the current stock. And if it’s Red, you can hover over this item and you see a thread that will show you the summary of the stock, and basically our stock module allows you to enter your production time and shipping time from China to your prep center if you have one or directly to Amazon. And then we will generate, reorder, restock modifications. So we’ll notify you if it’s time to reorder this product, like in this case.

[17:56] Vladi: All right. So what else have we got in this table, you can configure the columns, for example, an important parameter here is percentage of refunds. So you can activate the percentage of refunds. And if we click on the last month, then basically you can track your percent refunds for product. I just sorted this column and you can see we have a product here with 13% of refunds, 13% refund rate. That’s very bad. And as I told you before, returns are killing your profit. So make sure you watch this KPI and if it gets suspiciously high then do something about it, go to your seller central and check what are the refund reasons. There’s a report there, I believe it’s under FBA.

[18:53] Vladi: So in the report section under FBA, and there you can see the reasons why the customer refunded. So make sure that everything’s right with your product. But you can also show things like BSR for example, we’ll show the BSR. Some customers want to sort by BSR. One more thing that we have here. It’s also pretty new, our order items. So if you want, you can view the last month by products like I did, or if you want to drill down even further, you can actually see every single order here. So I click the last month and order items. And you can see there is an older here and we show the cost of goods. So what were the cost of goods at the time when this order was placed and how many units were sold and it’s actually a big order.

[19:47] Vladi: Or because it’s sorted by the number of units of course. We’ll also see a marketplace like here’s it’s France for example, or Italy. It’s not Mexico, it’s Italy, we’re in the European demo here. So basically you see for every order you see what’s it’s value contribution, how many units were sold, what was exactly the revenue and what exactly were the fees. So for example, if we opened this one, you can see this was sold for €9.99 and then Amazon charged us these fees €4.08 for the FBA fee and €1.50 basically for the seller referral fee, the commission, and then we’ve got the VAT and the cost of goods. And so basically you can track down your profit by any product, by any period of time and by any order.

[20:48] Vladi: All right, one more thing that I’d like to show is the grouping. Real quick, you can group these products for example, by marketplace. And then what you get is basically get your numbers by marketplace so you can see, on Amazon.de we sold this many items. This is also a problem in seller central, there you can switch between marketplaces, but you can’t see them all together. And by the way we showed them all together here. You can filter of course, but we can also show all marketplaces and also show an overview in one list. And also here we show like, for every marketplace how much did you sell and what were the ad costs and what’s the percent refunds and what’s the ROI of this marketplace. And if you want to drill down into the detail and again, click more and you can see every single Amazon fee on this marketplace.

[21:37] Vladi: If you want, you can also expand them. And then you will see basically a product list for this marketplace. You can also group by brand. So in this case, in this demo we have just two brands which has no Brand and Boxy, but if you have like, I don’t know, a couple of private label brands, then you will see the situation here by brand. And again, how many units you sold. One was the net profit of this brand. And what’s the ROI, any parameters you want, you can configure them all here. What’s the refund rate for this one brand. And we can also sort group by parent or by channel, but will not go into that anymore. All right, so we see that, that’s very powerful. Let me just spend two more minutes on the dashboard now and go to the next topic.

[22:31] Vladi: So you can pick any period of time here, but you can also filter by product. So I’m also using like labels or texts like we call them. So you can for example search by, a gift box, and then it will show you like products that contain this. Basically the texts that you typed in or jewellery and what you can do is you can select them all. And if you now apply the filter, it will only show these products in the dashboard. Then you can drill down into this group of products. Or of course you can drill down or filter by any marketplace here.

[23:15] Vladi: All right, so on the top of the dashboard. We have two other visualizations. So this tile view is great for checking your profit and for basically tracking your current situation for today or the current month’s going. If you want some more historical data then you can go to the chart view, and basically what we have here is the same information but laid down a little bit differently. So here we have a chart, I’m sorry it took so long because it’s 12 months and also grouped here, but basically on the top you see now this chart instead of the tiles in here, you can see every month. And and this is a really smart chart. Every month is clickable. I can click on October. And then on the right side you see what we saw in more under the tile section.

[24:13] Vladi: So basically all the fees of October broken down by old fees and also here it can drill down into every single one of them. And on the bottom again, you see either your products that were assigned to this, they were sold in this period or even your orders. And again you can group them. That’s grouped by parent this time. So this way basically you can drill down to every period of time. And this chart is configurable. So for example, you can say I don’t want to see the refunds. I want to see the refund costs. So how much did the refunds cost me, and you can see this green bar are the refund costs and the red bar are for the advertising costs. So in our demo we count refunds this year in October, cost us almost as much as advertising and for sure it’s a huge part of the net profit.

[25:06] Vladi: You see this one isn’t that profit. All right, you can of course view this chart by week, by day or by a custom range. I won’t go into detail, but just for you know, analyzing more historical or for trend analysis. This chart view is great. And last but not least, the third one is a P & L table. So here again, you see same data again, but now structured as a table. And this is also a smart table, so every month here or every week or every day if you choose to configure this table by day is clickable. So we’re now here in February. You can again expand like Amazon fees for example, and see all kinds of fees and compare like the storage fee month by month for example. So I see the storage fee here or subscription is obviously always the same on the inbound transportation or the disposal fee and stuff like this. And if you click on any period of time here, you can drill down into products here, group them any way you want or the order items from this period. All right, so does it make sense so far Augustas?

[26:19] Augustas: Yes, it makes sense. It’s very detailed all the reports, but it’s good. This is what you want to do that to be most accurate, right?

[26:28] Vladi: That’s right. So now let me show you how you enter the cost of goods and that we can do here on the products. Basically you see all the products here and you see there the cost of goods and got two ways to enter the cost of goods. You can do it as a constant number. Like here for example, this box costs €1.79, and whatever you enter here will be applied to the whole history. So basically if I change it now, this number will still be applied to all the orders from the past, but sometimes you have a situation where your cost of goods are changing over time, because you get different price from a supplier or shipping costs are more or less than last time. So what you want to do is you want to be able to enter your cost of goods by period of time or even by batch.

[27:25] Vladi: And that’s what we do here. You can select a type called by period batch here and then you’d get a popup dialog when you’re trying to enter your cost of goods. And I’m not gonna dive too much into detail here, but basically what you do is you can enter all the components of your pricing, like the manufacturing, the shipping, like paypal and clearance inspections, stuff like this. And you can enter the price per unit or price per thousand units. For example, if you shipped 1000 units and you just enter like higher number here, like €350 or something for thousand units. And then we calculate your total number or total cost of goods. And here, it can pick different time periods. For example, this one applies from minus infinity to April 30’s so end of April, 2018 and starting from May, 2018 we have a different cost structure.

[28:30] Vladi: So you can enter basically a new cost here. And there’s one more thing here called the count for remainder of stock from previous batch. In a nutshell, this way we can basically take an account whenever you have left from your previous order. And factor in that price into your new price. So this way you have the 100% precise cost of goods starting on this date. So basically if I click it, you can specify this pricing that I entered here, it applies obviously to my new badge, to my latest order but how much they have left in stock from the old batch, here will automatically take the number from the FBA, but you can also enter the number like 1000 pieces. And then what we’ll do is we’ll calculate a new way that average.

[29:27] Vladi: That gets very detailed now. But what I want to tell you is basically you can enter your cost of goods by period and also by batch in this way we’re super precise here. All right, so now let’s talk about this. So as I showed you before on the dashboard, we track your stock and we generate reorder and refill modifications. And you can configure these things here. So basically the way it works is like this, we have a product here and we have like 1,700 something items in the FBA stock. And by the way, we also show you the value of your stock. So how much money, basically you have locked in, in these items. And when we calculate, we estimate your sales velocity per day and if you click on it, you can configure it the way how we calculate it.

[30:28] Vladi: So it’s a weighted average. Basically we calculate how many units you sold in the last three days, last seven days, last 30 days. And here it can pick weights because like last seven days, last three days are more important than the last 30 days. So by these weights we can kind of value them more that your velocity in the last week that basically we can factor in the trend. And then we come up with an estimation, it’s 20, roughly 23 items a day. And we calculate how many days of stock you have left. And based on your settings or basically on your shipping speed and production speed, we can estimate whether you’re running out of stock or whether you even need to reorder. So let me show how to configure this. If you click here on this terms, then basically you can enter the production time for every product and decide if you’re using a Prep Center and enter a shipping time from your manufacturer to the prep center and then from the prep center to FBA.

[31:37] Vladi: So for example, in this case, it takes 35 days to produce this item and then it takes 10 days to ship it from China to your Prep Center because maybe you’re using air freight and then you want another 10 days just with a little bit of buffer to ship it from your prep center to FBA warehouse. If you don’t use the prep center, then you can just unpick this box. And then it’s only these two settings. And if you want, you can apply these settings to all of your products. But you can also change them individually because different products have different production times. So once we basically know that we want you to enter the quantity in their FBA prep center, So because we don’t know how much inventory you have in your prep center.

[32:27] Vladi: We do know how much is in the FBA, but in the Prep Center, we don’t know. So we can enter like I have 1000 pieces left in my Prep Center and you can see that this flag changed from yes to no. So this basically says if you don’t have 1000 left in your stock based on this velocity, you don’t need to reorder yet. What do you can also do is if we have, for example, zero ones on let’s say only 10 items left in the Prep Center, but you already placed an order, then you can say, okay, I ordered 1000 pieces already, then we won’t remind you that it’s time to reorder because you already ordered them. So this way basically while we track your sales and we’d tell you when it’s time to reorder and this is important because Amazon tells you when it’s time to refill the products, but mostly it’s already too late by then.

[33:21] Vladi: So you need to kind of calculate yourself when it’s time to reorder. All right, let me now show you the one more feature. It’s called the money back. And the money back reports, by the way we’re now done more or less done with the profit part. There are some other things, but I think this demo is short for everything. I’d like to show you some additional features though. So not 100% about the profit, but they’re just there and we give them to you on top of the profitability part. So money back. So basically you probably know that sometimes Amazon is losing your inventory or damaging your inventory or sometimes there are returns that a customer get reimbursed for, but they never actually return the item.

[34:21] Vladi: And in these cases, normally you get reimbursed by Amazon. So if they damage 100 items, probably like 90%, 95% probability they will reimburse for them. But sometimes something happens in the FBA system and you don’t get reimbursed and you can search for such cases and then create support tickets. And that’s exactly what we do here on their money back. We do it for you. Basically, we automatically find cases where Amazon owes you money, where we think that Amazon owes you money and there’s an instruction here, in a short video explaining how to get this money back. So basically all you need to do is you need to download the report from here. It’s an excel file. And this report, basically we’ll show you ASIN by ASIN how many items are missing and then you count at seller support.

[35:15] Vladi: And we prepare a template here. Basically, you can just copy paste this text and create a ticket in your seller central contact seller support. And with a little bit of luck you’ll get reimbursed. And we had a lot of customers already that you know, gave us feedback that they got reimbursed. Sometimes it’s just like 15 bucks, sometimes it’s 50 bucks, sometimes it’s a couple of hundred of dollars, and that’s just pure profit, the only thing you need to do is basically you need to download this report and open a ticket for the seller support. All right, and now let me mention one more thing that we have on top of the profit analytics and that’s what we call auto responder. So basically it’s an email campaign tool where you can configure email campaigns since sent.

[36:07] Vladi: Your customers automated emails, asking them for feedback and for reviews. Please make sure that this is why we have this warning here. Please make sure that you comply with regulations in your country because in Europe there’s a GDPR and especially in Germany, there are also some laws that prohibit unsolicited communication with a customer. So you need to be careful and consult a lawyer, if you are sending a lot of mails to customers because this might be valued as a spam at least in Germany. But in the U.S, this is not a problem. Anyway you can configure campaigns here. And you can say like I want to send, for example two messages or one message in this case to every customer and apply this campaign to all products or just a selected products.

[37:11] Vladi: And in this message template, basically it can configure what mail the customer will automatically get, use some placeholder, like the first name or product short name for example. And you can basically ask for a review. So here’s a template which basically asks for a product review. You can insert this placeholder, which will then be automatically converted to a product revealing. All right, so that you also get on top of the profit analytics and I think with that I’m done with my long demo.

[37:47] Augustas: Thank you very much Vladi. And can you tell us about your pricing, how much does it cost for sellers to use sellerboard?

[37:55] Vladi: So our pricing starts at $19 a month. So if you have less than 3,000 orders, so basically 100 orders per day, less than 3,000 per month. You only need to pay $19 a month. And as you can see, that’s very fair, because $100 a day is a lot and if you have more then you need to pay a little bit more because it gets really hard for us to process all this amount of data. But most of the sellers have less, so you need to pay $19 a month.

[38:36] Augustas: Yeah. It’s a very reasonable price, unbeatable price in the market because I can imagine you’re processing a lot of data and how does it work with the support? What’s the best way for people to get in touch with you if someone has a presale question?

[38:57] Vladi: Yeah, so we have a little chat box on our website. If you go to sellerboard.com, by the way, there is a demo account on the website. You don’t need to register, you don’t need to enter your email or something, just go on the website and click demo and then you can basically try the software yourself without registering exactly like with this box is that I just showed you. And there is a little chat box in the bottom right corner so you can click on it and just drop us a message. And if nobody’s responding, we try to respond as fast as possible, but sometimes you need to wait a little, then just leave us your email and we’ll respond right by mail.

[39:39] Augustas: And can you reveal to us some future features which you are planning to release to the customers?

[39:47] Vladi: Yeah. We have a lot of exciting stuff coming up and some of it I’d like to keep a secret for now, but let me put it this way. We were going to add some more platforms like Ebay for example. And it’s not going to be only about tracking your profit on Ebay, but we’re also going to help customers get onto Ebay and some other platforms and basically start selling on another platforms with no effort.

[40:31] Augustas: Okay, great. And final question, do you have any offer for DemoMondays viewers?

[40:37] Vladi: Sure. So normally we offer 1 month free trial for everybody and for you guys would like to offer 2 months. So what you need to do to get the extended trial is that you register through the following link in the description or if you for some reason don’t find the link or if you register and then find the link, then just write us DEMOMONDAYS into the chatbox, DEMOMONDAYS and we will then basically assign you to the link manually.

[41:12] Augustas: Thank you very much Vladi and good luck in your business. Bye Bye.

[41:16] Vladi: Thanks so much Augustas, Bye Bye guys.


 

DEMO MONDAYS is a Monday video series hosted by Augustas Kligys, where the creators and owners of Amazon seller softwares are invited to demonstrate their tools to the audience. Watching these presentations will help you decide, which software to choose for your Amazon business.

About the Author Augustas Kligys

Augustas Kligys is the host and creator of several popular virtual summits for Amazon sellers. The first one is European Private Label Summit, which covers a lot of important topics for those willing to grow their Amazon FBA business in European Marketplaces. The second - AMZ Seller Summit - an event, where experts shared their Amazon business optimization secrets and mindset, which helps to elevate your business to the next level. Augustas also hosts weekly DEMO MONDAYS video series, where Amazon seller tools are demoing their products.

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